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Here are 7 steps to develop a blended training program for front of house staff. These steps can help retain employees while improving customer service.
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1. INTRODUCTION The purpose of this manual is to collect together all items of information required by those responsible for the Front of House management function
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This Restaurant Hospitality Training is designed to teach all front of house staff in a restaurant how to deliver good service to guests. It explains how to create a
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House Management and Ushering Procedures Manual Loud conversation or shop talk is inappropriate in front of Once training and review is completed, the house
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consistency is of high importance in both front and back of house. When hiring new employees we look for people with a passion for food, The Training Manual
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Page 3 Purpose The Purpose of this training manual is: To train you in the knowledge, skills, and abilities necessary to properly perform your duties;
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‘Front of house’ work includes various jobs in live events such as usher, box office assistant and box office/front of house manager.
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